Before giving John his quote, you ask a little more about the project. After chatting for a few minutes, you ask him about his budget. A fair question, you think. After all, you could approach the project in so many ways. Without knowing the budget, knowing where to begin is impossible. In your mind, building a website is like building a house. Without knowing the budget, you can’t possibly know how many rooms the client can afford or what materials you should use to build.
John, on the other hand, is instantly suspicious. Why would you want to know about his budget? The only reason he can think of is that you want to make sure you don’t charge him less than what he is willing to give. Besides, he doesn’t really know his budget. How the heck is he supposed to know how much a website costs?
Read the rest of this really good article: Is John The Client Dense or Are You Failing Him?
Finally an article that’s not about lists and crap other sites have already discussed! Great article for both the new freelancer and the old. Speak English to your clients! They don’t give a crap about accessibility or web standards. Just give them the site they need.